Toilet Repair & Installation
A running toilet is the most expensive cheap problem in a house. It quietly adds to your bill every single day.
Most toilet complaints come down to a handful of parts: a worn flapper, a failed fill valve, a cracked wax ring, or loose closet bolts. Those are inexpensive fixes, and we'd rather do the cheap repair than sell you a new toilet you don't need.
There are cases where replacement is the honest answer — a cracked tank or bowl, a badly worn low-flow model from the era when they didn't work well, or a toilet that's been repaired repeatedly. We'll tell you which situation you're in and let you decide, rather than presenting replacement as the only option.
When this is likely your problem
What's included — and what isn't
Included in the quote
- Diagnosis of the specific failure — flapper, fill valve, wax ring, flange, or bolts
- Repair using standard replacement parts
- Removal and disposal of the old toilet on a replacement
- Installation of your toilet or one we supply, with a new wax ring and bolts
- Leak check and flush test before we leave
Billed separately
- The toilet itself, if supplied by us rather than you
- Closet flange repair or replacement, common on older installs and only found once the toilet is pulled
- Subfloor repair where a long-term leak has caused damage
- Replacing corroded shutoff valves or supply lines, flagged and approved before we do it
- Relocating the toilet to a new position, which is remodel scope
How this job is priced
Repairs are flat-rate once we've identified the failed part, and installations are a flat installation charge quoted before we start. The one thing we genuinely can't price in advance is a damaged closet flange — it's hidden under the toilet until we pull it. If we find one, you get the price and the choice before we continue.
What the visit involves
Describe what it's doing
Running, rocking, leaking, or flushing weakly — each points at a different part.
Diagnose on site
We confirm the actual cause rather than replacing parts until something works.
Repair or replace, priced first
You get a flat number for whichever path makes sense before any work starts.
Test before we leave
Multiple flushes, a check at the base, and a look at the supply connection.
Questions about toilet repair & installation
My toilet runs constantly. Is that expensive to fix?
Usually not — it's most often a worn flapper or a fill valve that isn't shutting off, and both are inexpensive parts. It is, however, expensive to ignore: a continuously running toilet can waste a meaningful amount of water every day, which shows up on your bill long before you notice the sound.
Can I buy my own toilet and have you install it?
Yes. Send us the model beforehand if you can so we can confirm the rough-in measurement matches your existing drain location. A 12-inch rough-in is standard, but older homes sometimes have 10 or 14, and finding that out on install day means a return trip.
Why does my toilet rock?
Usually loose closet bolts or an uneven floor, both of which are simple. Sometimes it's a deteriorated closet flange, which is a bigger fix. A rocking toilet is worth addressing promptly either way, because the movement breaks the wax seal and starts a slow leak into the subfloor.
Is it worth repairing an old toilet or should I replace it?
If the tank and bowl are sound and it's a parts failure, repair is almost always the better value. If it's cracked, or it's an early low-flow model that never flushed well, replacement solves a problem repair can't. We'll tell you plainly which one yours is.
Ready to get this looked at?
Call and describe what's happening. You'll get an honest read before anyone drives out.